FAQ

  • When can I expect my order? Orders are shipped within 7 business days. Please reach out if you require expedited shipping. 
  • What if my package is damaged? If your new art print is damaged in transit, or in the unlikely case you receive a damaged item, we will quickly replace it for you free of charge. Email us at info@theretropenguin.com with your name and order number.
  • Can I return my print(s)? If you are unsatisfied with your print for any reason, please reach out to us and we will do our best to resolve it.
  • Do you ship internationally? Currently we only ship within the contiguous US.
  • Is my information safe? Your privacy matters to us. Our shop has SSL, which adds a layer of security when you enter your information at checkout. Payments are processed by Paypal, which has a high level of security on all transactions.


  • For any other questions and comments, email us at info@theretropenguin.com